Ottawa, Canada – April 20, 2022 – Ross is very pleased to announce the opening of a new and expanded Asian regional headquarters and customer experience center in Singapore. The new facility, which is 50% larger than the previous Singapore office, will enable Ross to demonstrate the entire portfolio of solutions, including virtual set, augmented and extended reality environments, as well as facilitating training sessions, seminars and workshops, be they online, on-site or hybrid in nature. The office will also act as the hub for technical support across the region and, in conjunction with the Ottawa team, enables Ross to provide 24/7 worldwide technical support coverage for customers.
"I'm delighted that we're now able to cut the ribbon on this expanded facility," notes Senior Vice President – Global Sales, Oscar Juste. "This investment reiterates our commitment to the region and will also help underpin our continued expansion across Asia. There is no doubt that our region has felt the full brunt of the pandemic this year, but I'm very proud of the fact that Ross has continued to invest and recruit throughout. This new office has been designed with hybrid working patterns in mind but will also enable our partners and customers to get valuable hands-on experience with our products and solutions once we return to a more traditional style of meetings and events. Our message to partners and customers in the region is very clear – at a time when other manufacturers are withdrawing from the region or reducing their footprint, we're investing, we're growing and we are here for customers with the industry's widest range of high impact, high-efficiency production solutions."